Summary
This Privacy Policy applies to Acuvest, established in Singapore and governed by the Personal Data Protection Act 2012 (PDPA) and its regulations. It explains how we collect, use, disclose, and protect personal data obtained through our website https://acuvest.com.sg/ and during interactions with our services. By using our website or engaging with Acuvest, you consent to the terms of this Privacy Policy.
Collection of Personal Data
Acuvest collects personal data from customers, business contacts, partners, and contractors to facilitate legitimate business purposes. Personal data may be obtained through online forms, service contracts, or communication via email, phone, or in person. We may also collect information through cookies and analytics tools as described under Privacy on Our Website.
Examples of personal data collected include your name, contact details, billing information, and any other data voluntarily provided to us.
Use of Personal Data
We use your personal data for purposes including:
- Performing contractual obligations such as providing storage and related services
- Managing and improving customer relationships
- Processing transactions, payments, or service renewals
- Sending service updates, promotions, and offers (where consented)
- Complying with legal and regulatory obligations
Your data will be used only for purposes consistent with this policy.
Disclosure of Personal Data to Third Parties
Acuvest does not sell or rent your personal data. We may disclose data to third parties such as service providers, agents, or regulators, but only where necessary for business operations, legal compliance, or when consent has been provided. Third parties are contractually bound to safeguard your data and use it only for authorized purposes.
Access to and Correction of Personal Data
You have the right to request access to or correction of your personal data held by Acuvest. Requests can be submitted in writing to our Data Protection Officer (DPO):
Email: hr@acuvest.com.sg
Mailing Address: 3 Depot Close #08-00 Singapore 109840
Requests will be reviewed and processed in accordance with PDPA requirements.
Withdrawal of Consent
You may withdraw your consent for Acuvest to collect, use, or disclose your personal data at any time by submitting a written request to our DPO. Please note that withdrawing consent may affect our ability to provide certain services to you.
Security and Protection of Personal Data
Acuvest implements appropriate administrative, physical, and technical safeguards to protect your data from unauthorized access, alteration, or disclosure. These include secure data storage, restricted access controls, and encryption where applicable. We regularly review and update our security measures to ensure continued compliance with the PDPA.
Retention of Personal Data
Personal data is retained only as long as necessary for the purposes stated in this policy or as required by applicable laws. When no longer needed, data will be securely deleted, anonymized, or destroyed in accordance with Acuvest’s data retention standards.
Privacy on Our Website
Our website https://acuvest.com.sg uses cookies and analytics tools to enhance user experience and improve functionality. Cookies may collect information such as browsing behavior, preferences, and session data. You may disable cookies via your browser settings; however, this may impact certain website features. For more details, visit our full cookie policy.
Complaint Procedure
If you have concerns or wish to file a complaint regarding Acuvest’s handling of your personal data, please contact our Data Protection Officer:
Email:hr@acuvest.com.sg
Mailing Address: 3 Depot Cl, Singapore 109840
We will investigate and respond to your complaint promptly in accordance with our internal procedures and PDPA guidelines.
Updates on Privacy Policy
Acuvest may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be published on this website with the revision date clearly stated. We encourage you to review this page periodically to stay informed about how we protect your personal data.